FIVE Questions to get Answers to from Every Contractor
1. How do you handle discovering an issue you were not anticipating?
2. How often will we receive project updates?
3. What are the job site expectations of your team?
4. What does an average workday look like at the job site?
5. What will cause my final invoice to be more than the estimated amount?
MWRR Answers to the FIVE Questions
1. If a technical issue (related to doing the work), we discuss it internally, formulate a plan, and then execute on it. If the issue will influence how the finished project will look, we will discuss option internally, then collaborate with the client to determine the path forward. If either creates additional work that wasn't planned for, we may submit a change order.
2. Before we start on your project, you'll be hearing from us one to two times a week. Even if our start date is months out. During the project, you're provided daily updates.
3. In our employment agreement we outline no smoking on the property, no profanity, no offensive music, treat the spaces respectfully, and keeping the job site clean and tidy.
4. Our team arrives at 8am. The first 15 to 30 minutes of the day is spent reviewing the work order and getting the job site prepped to work. Around noon, they will eat lunch and provide their project manager a progress update. Around 4pm begins the whine down process. They will call their project manager for an end of the day update, snap photos, upload them to a daily log, and clean up/organize the job site.
5. There's been changes to the scope of work that you've requested. Or when getting into the project we discover additional work is needed. In most circumstances, a change order will be provided and signed before completing the work that will result in a cost increase.
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What is the BIGGEST SURPRISE when doing a major home renovation?
The biggest surprise will be no surprise at all!
When you're opening up walls, moving mechanicals, etc you're going to discover that things weren't like you assumed. That's why an open line of communication between the client and the contractor is vital. As we get hit with surprises, we communicate with the client in a timely manner so they're not shocked at the end of the project.
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What is a Pre-Construction Agreement?
A pre-construction agreement is contract between the client and contractor where the contractor provides a defined deliverable such as a scope of work, plans, and estimate.
Each contractor's pre-construction deliverable may vary so it's important to discuss exactly what to expect for what you're paying
Why isn't all of that free? To produce an accurate scope of work and pricing, it's going to take many hours of work. The contractor will have out of pocket expenses involving a designer and/or architect.
The biggest value of a pre-construction agreement is it gives the client and contractor an opportunity to see how they work together. Do you communicate well? Are you on the same page? Is the contractor hitting deadlines?
It's a great preview into how the project will most likely go once construction starts.
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Yep... these are pictures from work we've completed. Keep in mind we are experts in renovations, NOT photography!